How Long Does Amazon Take to Refund?

The Amazon refund usually takes up to 7 to 10 business days to process and issue the refund. However, the actual time depends on the type of refund. For example, a credit card refund from Amazon usually takes 3 – 5 business days to issue the refund.

Key Takeaways

Amazon offers a 100% refund for products that are unused and remain in their original packaging
You have to submit a refund request within 30 days from the delivery date or Amazon could reject the return request
Without the receipt or the proof of purchase, Amazon won’t accept the refund
The customer care number of Amazon is 1-888-280-4331 and the email address is [email protected]
Amazon credit card refunds take 3 – 5 business days
Amazon won’t refund opened software and video games

Full Overview of Amazon Refund

Requesting a refund is very easy on Amazon. There are various ways you can request a refund like chat, phone, email, from the website, etc. If you have a purchase receipt then you will get a full refund from Amazon. If you don’t have a receipt then you can request for Amazon gift card instead of a refund. However, there is no guarantee that you will get the refund without a receipt. The Amazon refund policy allows customers to claim a refund within 30 days from the purchase date. If you claim a refund after 30 days from the purchase date then there is no guarantee that you will get a refund. On the other hand, if you make the payment with a gift card then it will be difficult for you to get a refund. However, Amazon won’t accept a refund if –

The product is opened or used by the customer
It is more than 30 days since you received the product
You haven’t received the product yet

The best part of Amazon’s refund policy is, that you can get a 100% refund if your refund request meets Amazon’s requirements. For a refund, you can contact Amazon customer service by phone at 1-888-280-4331 or via email at [email protected]. You have to provide some information like your name, mobile number, order ID, consignment ID, email ID, etc. After collecting all the information, Amazon will send a form to your mail id. You have to fill up the form and then send it to Amazon. Then Amazon will contact the seller to resolve the problem. If there is a problem with the product or defects then Amazon will ask the seller to make a refund. Once, Amazon receives the refund from the seller it sends the refund to the customer’s account.

How to Submit an Amazon Refund Online

First, open a browser on your computer
Now visit Amazon.Com and log in to your account using the username and password
Then click on the “Contact Us” page and then select “Refund Request”
After that select a refund reason from the available options and then provide more information that best reflects the issue
Then provide required documents/screenshots/images, etc.
After that submit the money receipt
Finally, click on the “Continue” button to complete the process
You will receive a confirmation email about the refund request in your email

Amazon Refund Type and Refund Time

Refund Type	Refund Time (Once the Refund is Processed)
Credit card	Three to five business days
Amazon.com Gift Card	Two to three hours
Debit Card	Up to 10 business days
Checking account	Up to 10 business days
SNAP EBT card	Up to 10 business days
Gift Card Balance	Two to three hours
Promotional Certificate	No refund issued
Shop with Reward Points	Up to five business days
Pay in Cash	Up to 10 business days
Pre-paid credit card	Up to 30 days

Amazon Partial Refunds

Item	Refund
If the item is in original packaging and condition but passes the refund window of 30 days	80% of the item price
CDs, DVDs, VHS tapes, cassette tapes, or vinyl records (Opened/Used)	50% of the item price
The product is not in its original condition and used	Up to 50% of the item price
Opened software and video games	0% of the item price

How to Check the Status of a Refund Claim on Amazon

If you have a refund claim then you can easily check the status of the claim by calling customer care at Amazon. Or, you can also check the status online from your Amazon account. Now follow the below steps –