Is Dresslily Legit? Read Customer Reviews of Dresslily.Com

Is Dresslily Legit

Dresslily is an online shopping platform that offers fashionable clothes for women, men as well as the child. Dresslily offers modern, trendy, and stylish, high-end clothing solutions at an affordable price. Today I will review Dresslily which created hype among young fashion lovers and people in the USA. This review will help you find out whether Dresslily is a legit or scam store. Let’s explore!

What is Dresslily?

What is Dresslily

Established in 2008, Dresslily is a very renowned international e-commerce website that sells women’s clothing and accessories. Dresslily mainly focuses on modern fashion and the latest clothing trends and always tries to provide these clothes at an affordable price. Here you will find dresses of all sizes. Dresslily is owned by Global Egrow which also owns multiple e-commerce websites specializing in women’s fashion. Global Egrow is also the owner of another reputable online brand Rosegal!

Overview of Dresslily

Official WebsiteDresslily.Com
OwnerGlobal Egrow
LocationWindsor Mill, Maryland, United States
Customer Service Contact(360) 973-7001

Products Available at Dresslily

Floral DressesJumpsuits & RompersPink Dresses
Plaid DressesBikini TopsOff Shoulder Dress
Party DressesBikini BottomsMini Dresses
Casual DressesTankinisMidi Dresses
Vintage DressesOne-PiecesMaxi Dresses
Print DressesCover-UpsBikinis
Bodycon DressesPlus Size BikinisBikini Sets
Long Sleeve DressesPlus Size TankinisBikini Tops
Tank TopsPlus Size Bikini SetsBikini Bottoms
BlousesPlus Size Bikini TopsTankinis
Pants SetsPlus Size One-PiecesOne-Pieces
Short SetsPlus Size TopsCover-Ups
Skirt SetsPlus Size BottomsT-shirt
JeansPlus Size SweatersSweaters
SkirtsPlus Size LingerieHoodies
Colorblock DressesDenimSwimwear
Galaxy DressesPantsJackets & Coats
Black DressesJumpsuitsOuterwear
Red DressesLeggingsSweatshirts
Purple DressesBrasBohemian Dresses
Green DressesIntimatesDopamine Dress
Blue DressesSexy LingerieVelvet Dresses
Bikini SetsLoungewearCriss Cross Dresses
Sweatshirts & HoodiesSpace Dye DressesKnit Dresses
Plus Size OuterwearWhite DressesBodycon Dresses
Sweater DressesLace DressesLong Sleeve Dresses

Return Policies of Dresslily.Com

Dresslily fashion store allows product returns and they have two types of return policies. They are Return labels (Return via USPS) and Self-Sending. For the first option, you have to return the product using Dresslily’s return label. You have to use the Dresslily return label to postmark your return within 30 days of receiving the product. For every return package, a $7.99 fee will be deducted. So, if you want to return multiple items then you should return all the items under one return label to save additional fees. You can also return the products by yourself with your own shipping method and at your own cost. Here you won’t need any return label from Dresslily. Once you made the return, the refund will be issued to your original payment account.

Purchase not eligible for return – 

  • Final sale/Clearance item(s) is not eligible for return
  • Swimwear, underwear, and panties cannot be returned or exchanged
  • Swimwear can only be returned if it is defective/damaged or is a wrong delivery

Terms and Conditions for Product Returns at Dresslily

  • You can’t return the following items: bodysuits, lingerie, swimwear, jewelry, beauty, and accessories (except scarves, bags, and mermaid blankets)
  • You can’t return used items; the products must be in their unused condition with the original packaging to qualify for the return, Dresslily doesn’t accept a returned item that has been worn, damaged, washed, or altered in any way
  • Dresslily doesn’t accept returned items that have been sent back without proper return requests
  • Dresslily doesn’t offer Freight To Collect (FTC) service for the returned packages

How to Return a Product on Dresslily

Returning a product on Dresslily is a simple process. Below are the details – 

  • First sign in to your Dresslily account
  • Now go to the “My Order” option to find all the orders
  • Now locate the order that you want to return and click on “Return”
  • Then select items that you want to return
  • After that choose Return Method
  • Next mail out the product
  • Then Dresslily will receive the product and complete the Refund

Dresslily Shipping Policy

The estimated delivery time of Dresslily depends on several factors that include a destination address, as well as the time to prepare the product for shipment. Dresslily only ships to a small number of countries including the United States, Canada, etc. The shipping of Dresslily is not free. The total shipping cost is calculated based on the package weight and the destination. Dresslily offers two types of shipping options: Standard Shipping and Expedited Shipping. Standard shipping will cost you US$ 4.99 and it will take 7 – 14 business days to receive the product. On the other hand, Expedited Shipping will cost you US$ 14.99 and it will take 3 – 6 business days to receive the product.

Payment Methods of Dresslily

Payment Methods of Dresslily

Below are the payment methods supported by Dresslily: 

  • PayPal
  • Credit Card via PayPal
  • Visa
  • MasterCard
  • Discover
  • American Express
  • Dresslily Gift Cards
  • Dresslily Wallet  

Is Dresslily is Legit or a Scam?

Dresslily is a completely legit online shopping platform. Dresslily is a million-dollar worth company and it is in the business since 2008. So, it also indicates the legitimacy of this shopping platform. Other positive signs of Dresslily are affordable price, realistic discount, return and refund policy, etc. All these indicate that Dresslily is a legit shopping platform.

Customer Reviews of Dresslily

Positive Reviews of Dresslily

Catherine Rawling said – 

“I was really worried after ordering a dress from here when I read the reviews online. However, my dress arrived within the time slot stated – it is good quality and looks the same as it did on the website. Just wanted to give hope to those in the same position as I was!”

Lilli Homan said – 

“Excellent store. You have to have a little patience before it gets to you, but the track and trace info was spot on. I ordered 3 dresses and they all fit perfectly. I got one dress a size bigger and I’m glad I did that, but the other two are perfect. I haven’t got any contact with the customer service, but I didn’t need to.”

Amanda Burback said – 

“I love shopping with Dresslily!!! The clothes have all fit true to size and if there has ever been an issue with anything it is always taken care of promptly and professionally. I highly suggest shopping with Dresslily, I know I will be for a very long time to come.”

Brittany Peters said – 

“What a great experience! My order was delivered earlier than I expected and everything fit perfectly. They have such a great selection of styles, definitely one of my favorite shops”

Maria Preziosa Zippo said – 

“Wonderful swimwear. I bought two wonderful swimsuits. Bikini model. They are comfortable, light, and beautiful. I bought one in black with red roses. And another one in pink with a summer flamingo pattern. I fell in love with them. Excellent quality.”

Negative Reviews of Dresslily

Claire said – 

“Nearly 8 weeks with no delivery and now trying to say I’m not owed a refund because I entered my address wrong. Absolute scam to avoid refunding with no delivery.”

Collette Harris said – 

“Ordered a Christmas dress on the 1st of December as it stated no more than 12 days for delivery but as you can see from the rest of the reviews it’s a LIE! Still has not arrived! Asked for a refund they said I have to wait until it arrives and send it back! God knows when that will be looks like I will have to draw bunnies on it and wear it or Easter. Do not buy from this company”

San Buckingham said – 

“Ordered 5 dresses, they took a month and a half to turn up. 4 out of 5 of the dresses are of terrible quality and incorrectly sized. The 5th dress is OK but not worth the money we paid for it. Will not be ordering again”

Erin Bailey said – 

“Ordered two dresses, received two of each, and was charged twice. They will not refund me. They think I’m lying or something and they want a copy of my bank statement to prove the charges. Do not order from here, they are not legit.”

Nate Chumley said – 

“They sent me a hoodie that was thinner than it was supposed to have been, and the design was not like it was supposed to have been. They are also giving me a hard time for my refund, and the tracking number they gave me did not work at all, and they couldn’t fix that.”

Final Verdict

Finally, the above information clearly states that Dresslily is a legit company and you can put your trust in it. So, if you are a fashionable who loves to follow and remain in trendy fashion then Dresslily will be the perfect brand for you.


Last Updated on August 6, 2022 by Ana S. Sutterfield

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