Shein is a global and very popular fashion and lifestyle company that sells trendy products from the world’s leading brands and stores online. So, Shein is an online shopping platform. Since its establishment, Shein has been providing convenient shopping, as well as great deals with the best prices. As Shein is an online shopping platform, therefore, it’s hard to differentiate genuine products. Therefore, today I will discuss if Shein is a legit company or a scam as well as whether it would be an ideal decision to shop from Shein.
What Is Shein?
Shein is a reputed online retailer company that uses an on-demand manufacturing technology to connect suppliers directly with the buyers. The main aim of Shein is to reduce inventory waste and provide high-quality products at affordable prices to customers around the world. It’s a type of B2C company and it mainly focuses on women’s wear. However, you will also find men’s apparel, children’s clothes, accessories, shoes, bags, etc. on Shein. Shein is established in 2012 and it operates in Europe, America, Australia, etc.
Products Available At Shein
|Tees &TopsBlouses & ShirtsSweatshirtsKnitwearCardigansJacketsOuterwearWinter CoatsDressesBlazer & SuitsBottomsSweatpantsJumpsuitsBodysuitsLingerieLoungewearJeansActivewearSwimwearShoes & BagsAccessories & JewelryBeltsGlasses & Eyewear AccessoriesHair AccessoriesHats & GlovesKeychainsFace Masks & AccessoriesScarvesDickey CollarsTiesAthletic Support & ShapewearYoga & FitnessMultiple SportsBootsSandalsSneakersFlatsPumpsWedgesSlippersWater ShoesHalter Top
|T-shirtsTank Tops & CamisBlousesWomen TopsSkirtsShortsPantsJeansSkirt SetsShorts SetsPants SetsKnit TopsCardigansT-shirt DressesTank DressCami DressesShirt DressesBoho DressesSmock DressesFloral DressesCut Out DressesSheer DressesSatin DressesBodycon DressesSlit DressesShort DressesMidi DressesMaxi DressesWedding DressesBridesmaid DressesPlus Size Wedding DressesPlus Size Bridesmaid DressesSports IntimatesActive TopsActive BottomsSports Shorts & SkirtsActive DressesClogsShoe AccessoriesThongSports SetsPush UpTriangle
|Halter Tank TopsBoho Tank TopsBras & BralettesPantiesBra & Panty SetsSexy LingerieSexy CostumesWomen ShapewearLingerie’ AccessoriesWomen TightsCrew SocksPajama SetsNightgowns & SleepshirtsRobesRompersSleep TopsSleep BottomsSeamless LingeriePush Up LingerieThongs & V-string LingerieMesh LingerieEmbroidered LingerieOnesie PajamasKnit LoungewearSatin Loungewear3-piece Pajama SetPlaid PajamasBikini SetsBikini TopsBikini BottomsOne-PiecesTankinis3 Piece Bikini SetsBandeauUnderwire
Shipping Policy Of Shein
Shein is a China-based company, therefore, it might take some time to receive your product. When it comes to shipping from Shein, you have two options to choose from Standard Shipping and Express Shipping. If you choose Standard Shipping then you have to pay a fee of US$3.99. On the other hand, Express Shipping will cost you US$12.90. However, if your order is above US$49.00 then you will enjoy free shipping. You can also buy Shein products from Amazon.Com and depending on where you live, shopping from Amazon might mean you will receive the product more quickly.
Return Policy Of Shein
Refund, return, or exchange is three important factors of online shopping because if you receive a damaged product or poor-quality product then they will become very handy. Moreover, these three factors also indicate whether an online shopping platform is a legit one or not. Shein accepts returns for products that are defective, damaged, or the wrong size. If there is any problem with your product then you have a max of 45 days to make returns. You have to send back the product within 45 days from the purchase date. If you return the product after 45 days then Shein won’t accept the return. For the 1st return of any order, shipping is free on Shein which is very convenient. You have to use the same shipping label that Shein has provided at the time of returning the product. If you are returning the product for the second time then you have to pay a $ 7.99 shipping fee or you can return the product at your own cost. Below is the process to return a product at Shein –
1. First, you have to sign in to your Shein account
2. Then you have to find the order that you want to return
3. Next click on the “Return Item” button
4. Now select the items that you want to return
5. After that, indicate the reason and submit
6. Then print the return label and securely tape it on the outside of your return package
7. Finally, return the product to Shein
Is Shein Legit Or A Scam?
In TrustPilot, Shein has a customer rating of 4.0 which is excellent. Among the 102,000 reviews, more than 51% are positive. Which is a very good sign for an online shopping platform. Moreover, Shein is also in the business for 10 years, if it were a scam then it won’t continue for that long. Other positive signs of Shein are affordable price, realistic discount, return and refund policy, etc. All these indicate that Shein is a legit shopping platform.
Customer Reviews Of Shein
Positive Reviews Of Shein
Nicholas Said –
“Ordered two phone covers with storage for iPhone X. They came within 2 weeks and they are well made, perfect for what I want, and represent excellent value for money.”
Linda Finn Said –
“Amazing products at amazing prices, I have ordered quite a few things from Shein and I must say I have always been happy with my products and always delivered on time.”
Liliana Said –
“I love it! I ordered an XL and fit so well. Then I bought a dress to go underneath cause it’s only the top that’s you’re buying. I did read it correctly and still bought it cause it’s beautiful.”
Michelle Said –
“Very easy to place an order and always been happy with the quality of products and they are usually delivered earlier than the estimate delivery date. Really enjoy browsing this site and have recommended it to friends.”
Megan Said –
“Some items can be disappointing. But I generally use Shein to buy accessories and everyday tops. Very pleased with every order I’ve made. All packages were received swiftly, and even the one-time logistics had completely messed up my order they were quick to refund me. Sizing is also not too bad, in fact much more accurate than other retailers I’ve bought from.”
Negative Reviews Of Shein
Lenny Said –
“Shein is a scam! I have ordered clothes for 150-€. They delivered just half, and this half has been the wrong clothes! Never trust this worse company from Guangzhou/China!”
Kailani Said –
“I placed several orders with them they have canceled all orders and no one could tell why my order was canceled but still authorized both transactions and I’m still waiting on both refunds.”
Armanii Said –
“I ordered a package on 2/12/2022, the package tracking has not been updated since 2/17/2022. Saying it’s still in Memphis, Tennessee. I have submitted 3 tickets and the response I got was we’re sorry we will give you 50 points. I order from Shein all the time so I already have plenty of points, I want to know where my package is and when it will arrive. Highly upset.”
Taz Crystal Said –
“My order is now over a month late, I was offered $1 compensation, the chatbots restrict your questions, and customer service is terrible. The messages are riddled with spelling errors and you can tell they don’t give a crap. send you in circles with questions and then tell you “Oops the country cannot be found”. Don’t waste your time and money!”
Delia Iridon Said –
“I ordered a dress and they sent me another one, just a waste of time and very disappointed. Sent the item back to be replaced with the item I have ordered and never order again from Shein”
So, after considering the above information it is safe to say that Shein is a legit shopping platform. So, my recommendation is, that you can shop with Shein. If you haven’t shopped from Shein then you can give this platform a try. On the other hand, if you have previously shopped from Shein then share your experience with us in the comment section.
Last Updated on August 6, 2022 by Ana S. Sutterfield
Magalie D. is a Diploma holder in Public Administration & Management from McGill University of Canada. She shares management tips here in MGTBlog when she has nothing to do and gets some free time after working in a multinational company at Toronto.