Square Enix is a website that offers the latest and various video games and PC games at an affordable price. Square Enix offers a discount on various popular games like Final Fantasy, Kingdom Hearts, and other popular role-playing games. So, if you are planning to order games from Square Enix but are not sure about the legitimacy of this online store then read this article. Here I will discuss Square Enix to help you know about this online store. Let’s dig into the article!
What is Square Enix?
Square Enix is a Japanese entertainment conglomerate and video game company established in April 2003 by Yasuhiro Fukushima, Masafumi Miyamoto. This company is renowned for its Final Fantasy, Dragon Quest, and Kingdom Hearts video game franchises. Apart from the video games, Square Enix is also in the business of merchandise, arcade/amusement facilities, and manga publication under its Gangan Comics brand. The Square Enix Group publishes, distributes, and licenses entertainment content around the world under its internationally renowned brands including SQUARE ENIX® and TAITO®. This group consists of a global network of leading development studios located in North America, Europe, and Japan.
Overview of Square Enix
| Company name | Square Enix |
| Founded | 2003 |
| Headquarters | Shinjuku, Tokyo, Japan |
| Type of site | Video gamesEntertainment |
| Area served | Worldwide |
| Website | https://square-enix-games.com/ |
List of Popular Games of Square Enix
- Final Fantasy Series
- Final Fantasy
- Final Fantasy II
- Final Fantasy III
- Final Fantasy IV
- Final Fantasy V
- Final Fantasy VI
- Final Fantasy VII
- Final Fantasy VIII
- Final Fantasy IX
- Final Fantasy X
- Final Fantasy XI: Online
- Final Fantasy XII
- Final Fantasy XIII
- Final Fantasy XIV: Online
- Final Fantasy XIV: A Realm Reborn
- Final Fantasy XV
- Final Fantasy XVI
- Final Fantasy X-2
- Final Fantasy XII: Revenant Wings
- Final Fantasy IV: The After Years
- Fortress
- Dragon Quest Series
- Dragon Quest
- Dragon Quest II
- Dragon Quest III
- Dragon Quest IV
- Dragon Quest V
- Dragon Quest VI
- Dragon Quest VII
- Dragon Quest VIII
- Dragon Quest IX
- Dragon Quest X
- Dragon Quest XI
- Dragon Quest XII
- Dragon Warrior Monsters
- Dragon Warrior Monsters 2
- Dragon Quest Monsters: Caravan Heart
- Dragon Quest Monsters: Joker 2
- Dragon Quest Monsters: Wanted!
- Dragon Quest Monsters: Super Light
- Dragon Quest Monsters: Joker 3
- Tomb Raider Series
- Tomb Raider
- Tomb Raider II
- Tomb Raider III
- Tomb Raider: The Last Revelation
- Tomb Raider
- Tomb Raider Chronicles
- Tomb Raider: Curse of the Sword
- Tomb Raider: The Prophecy
- Tomb Raider: The Angel of Darkness
- Tomb Raider: Legend
- Tomb Raider: Anniversary
- Tomb Raider: Underworld
- Lara Croft and the Guardian of Light
- Lara Croft and the Temple of Osiris
- Rise of the Tomb Raider
- Shadow of the Tomb Raider
- Just Cause Series
- Just Cause
- Just Cause 2
- Just Cause 3
- Just Cause 4
- Just Cause Mobile
- Kingdom Hearts Series
- Kingdom Hearts
- Kingdom Hearts: Chain of Memories
- Kingdom Hearts II
- Kingdom Hearts Coded
- Kingdom Hearts Mobile
- Kingdom Hearts 358/2 Days
- Kingdom Hearts Birth by Sleep
- Kingdom Hearts 3D: Dream Drop Distance
- Kingdom Hearts HD 1.5 Remix
- Kingdom Hearts χ
- Kingdom Hearts HD 2.5 Remix
- Kingdom Hearts HD 2.8 Final Chapter Prologue
- Kingdom Hearts III
- Space Invaders Series
- Space Invaders
- Space Invaders Part II
- Space Invaders II
- Return of the Invaders
- Super Space Invaders ’91
- Mininvaders
- Space Invaders DX
- Space Invaders ’95
- Space Invaders The Beat Attacker
- Space Invaders Frenzy
- Space Invaders 90
How to Buy Games from Square Enix?
If you want to buy video games or PC games from Square Enix then all you need to do is simply add the payment details and other options to your account and get verified. You can browse all the available games on Square Enix and then you can select multiple options regarding that game. If you don’t find your desired game then you can contact Square Enix customer service and have the game specially designed for you. Once you make the payment, you will receive a tracking number. Then you can use the tracking number to track the location of your game and get further details.
Return and Refund Policy of Square Enix
You can return a game on Square Enix within 14 days from the date of receiving the product. Before returning the product you have to contact with customer support to see whether your product qualifies for return or not. You have to return the product with the appropriate return level. Without the proper label, Square Enix won’t accept the return. Moreover, the product must be in the original packaging to qualify for return. Customers returning eligible Products must include the original invoice for the Product with the returned merchandise. Moreover, returning products on Square Enix might be subject to fees. Also, for international returns Square Enix doesn’t cover shipping or customs expenses. Here the customer has to bear all the shipping and customs expenses and procedures.
Is Square Enix Owned by Disney?
No, Square Enix is not owned by Disney. Square Enix makes video games while Disney mostly makes movies. Square Enix is Square Enix Holdings Co., Ltd. is a Japanese video game development company owned by the Square Enix group. On the other hand, Disney is an American multinational entertainment and media company. Disney is owned by The Walt Disney Company. So, it is quite clear that Disney doesn’t own Square Enix.
Is Square Enix Legit?
Square Enix is a 100% legit platform to buy games and games-related accessories. It’s been in the business since 2003; if it were a scam then it definitely won’t continue for that long. Moreover, it has physical stores in the USA, Canada, Australia, etc. So, it’s another indication that Square Enix is legit. Besides, Square Enix has an excellent return and refund policy which also indicates that it is a real platform.
Customer Reviews of Square Enix
Jerome Choo said –
“So I got myself into a problem of buying ffxiv on their US website unaware that it doesn’t work in EU so obviously the keys did not register. So took a stab at sending them an email for a refund and without any fuss got all my money back and I bought another copy in my region. Just wanted to say how thankful I am to the customer support team.”
Chad Pidruchny said –
“Never had one bad experience with Square Enix, don’t own know why people are having issues, I’m guessing it’s more user error than anything else. If you need to call I’m sure there is a call center for your area you just need to look for it.”
Andy S said –
“Have ordered from them and everything has been fine except every time I order from them I get a call from my bank’s fraud department telling me my card is being used fraudulently which is weird but other than that everything has been great.”
Frank said –
“Stuff isn’t being shipped, support takes months to reply, and no one knows what’s happening and it’s an overall nightmarish mess, and even when support replies, it takes weeks for anything to happen”
Ocean Queen said –
“You see everyone wants all episodes of life is strange free if you make it free others will support you that’s how you get support and no one can hurt you understand if you can’t do this I have to block you who agrees and I’m waiting for it”
Isaac Curtis said –
“The worst of the worse. I genuinely cannot understand how a company of this size can have such terrible customer support. Their website is useless and aged. Their response times are nonexistent. If they updated their login screen my problem would not even exist. Utterly useless a terrible service.”
Kristin Holland said –
“Their customer support for their online store is absolute garbage. Had a ticket back in April that’s never been resolved and I had a package ship on the 17th of July that has not arrived yet and no one from support will answer me. I’d give them negative stars if I could.”
Final Verdict
I hope the above information has given you a clear idea about the legitimacy of Square Enix. Though it doesn’t have good customer ratings but apart from that, there is nothing to worry about this online store.
References:
https://www.glassdoor.com/Reviews/Square-Enix-Reviews-E37549.htm
https://support.na.square-enix.com/news.php?id=496&la=1&n=2&drt=1372654800&tag=be78ced953b5f14de0c9e2a2ffc0aa217ad46948
Last Updated on August 6, 2022 by Ana S. Sutterfield
Magalie D. is a Diploma holder in Public Administration & Management from McGill University of Canada. She shares management tips here in MGTBlog when she has nothing to do and gets some free time after working in a multinational company at Toronto.
