What Is The Return Policy For Bed Bath And Beyond? (All You Need To Know!)

What Is The Return Policy For Bed Bath And Beyond

Bed Bath & Beyond has a return policy that saves customers both time and money. If you don’t like an item that was just bought, the retailer will accept returns of previously owned items up to 90 days after purchase. However, this is only true if the original receipt is provided to process a full refund at the original price paid if you paid with cash or a credit card. For purchases made on a gift card, Bed Bath & Beyond instead provides merchandise credit in its place.

Key Takeaways

  • If you purchase any item from BB&B and are not satisfied with it for any reason, then you will be happy to know that BB&B has a standard 90-day policy
  • You can return a purchased product at BB&B in-store as well as online
  • If the product is used or damaged through normal wear and tear then you won’t be able to return the product

What is Bed Bath & Beyond’s Return Policy?

Bed Bath & Beyond Return Policy

Unsatisfied with your purchase? Exchange or return any item within 90 days from the date of purchase. That’s their policy! Exchanges are separate transactions and must be made in-store. Shipping is not refunded nor is shipping, handling, gift wrap fees or taxes unless returning an entire order, which is being refunded. Merchandise credit only on returns for items purchased in store, at BedBathandBeyond.com, or via their catalog (10% restocking fee may apply). Not applicable to prior purchases, non-returnable items or on items damaged through normal wear and tear. To learn more about this policy, read on!

How To Return At Bed, Bath & Beyond?

Bed Bath & Beyond has a policy that allows customers to return some items sold at the store or made available via truck delivery. Customers can choose from any of three ways with which to return their purchases including online returns, store returns and returns for truck deliveries. Under each method you’ll find all the instructions relied for returning your purchase at Bed Bath & Beyond.

Online Returns

Just follow these simple steps to return your BB&B purchase online.

Step 1: Go to the BB&B online returns/replacement page and enter your Order Number and E-mail. Then, click Next.

Step 2: Answer the necessary questions after which you’ll get your FedEx shipping label.

Step 3: Ensure that the items you want to return are securely packed as you received during the delivery.

Step 4: Stick the FedEx label on the package.

Step 5: Initiate a FedEx return by selecting the date and destination.

Step 6: Give the parcel to the FedEx department member who will get back to you.

Free standard return shipping always available when returning through Military mail, APO, FPO and U.S Camps. Bed Bath & Beyond return policy does not cover refunds on shipping, assembly or gift packaging charges with any other return delivery. Here’re some steps to get your product returned in store:

In-Store Returns

If you want to return the products purchased online, you can do that at any BB&B store. If you receive an item and realize it is not exactly how you had wanted it to be, or if your size no longer suits your current shape, then you can return the item to a nearby store for a full refund. It’s as easy as taking the product you wish to return and its purchase slip to any BB&B store. Customers just need to reach out to any of their store executives who will be more than happy to help them with returns or exchanges according to their preferences.

Returns For Truck Delivery

You’re about to experience a whole new level of customer service and satisfaction at Bed Bath & Beyond because they offer their awesome customers with their 100% Satisfaction Guarantee. What this means is you can now return all large size products within 30 days in their original condition. Just email your problems to [email protected] and their carrier agent will take care of the rest by picking up your product!

Gift Registry Returns

You have the flexibility to exchange or return your item(s) within 365 days of purchase. The same goes for any baby items that are on your registry but they should be in good condition and also used specifically for their purpose- to be a part of said baby’s nursery. If used, then the item will follow the standard Bed, Bath and Beyond return policy.

Returns without Receipt

Bed Bath & Beyond runs retails stores in the US and it sells various items on its online store as well. To perform a return or exchange of a product purchased at Bed Bath & Beyond, you have to ensure that the item is unused. If you are making a return at one of the physical locations (usually Bed Bath & Beyonds), then make sure you can provide a recent receipt for your purchase. In case your bed bath beyond does not have your receipt, then you may still be allowed to return or exchange your item but will only receive store credit in return. You can also go through the original packaging of the item to find the order number from which it was shipped originally. You can then write to or call Customer Service and ask them for assistance with finding out any details related to your order such as what address you were billed for which would help them locate where your package is currently.

Frequent crafters and DIY fans will enjoy returning items without a receipt, but this alternative may not be so desirable for other customers who intend to purchase electronics, appliances and other more costly products that cannot be returned without including a receipt. As such, their alternative is to return the item using the regular receipt which means they can only obtain store credit in exchange, if the item is in new condition and unopened.

Bed Bath & Beyond Return Windows

Every customers have up to 90 days from their purchase date to exchange or return an item for a full refund for most products (including unused baby, toddler, and maternity items). Note that the below items have a shorter return window. They include; 

  • 30 Days: Smart Home Technology and seasonal items.
  • 60 Days: Electrics and opened air mattresses (new and unused air mattresses have a 90-day return window).

Non-returnable Items

The Bed Bath & Beyond return policy counts the following items ineligible for returns or exchanges. They include; 

  • Beyond deals
  • Any personalized and custom made items.
  • Gift cards and special offer items
  • VEBO experiences are also not returnable

Bed Bath & Beyond Exchange Policy

If you are dissatisfied with your item for some reason, you can also contact Bed, Bath and Beyond’s customer support service to arrange for a replacement . One thing to remember is that any online orders need to be returned within 14 days from the date of delivery. This policy of exchange plays in harmony with the standard conditions and exceptions stated by the company as far as returns and cancellations are concerned.

Bed, Bath & Beyond Refund Policy

Bed, Bath & Beyond Refund Policy

Bed, Bath & Beyond have a very straightforward refund policy. If you would like to return an item that was purchased in store, then you’ll simply exchange it for something else or get a refund. If the original purchase is made with a non-gift card form of payment then the Bed, Bath & beyond refund can be done through an additional store-issued gift card or by giving the user cash back or a credit added to their account so they can be used again in store. For purchases which are made over the internet or via mail order catalogs, they’ll either arrange for someone to collect their goods at home – or they’ll send you an address label in order to pack up your items and add them to your next delivery if it’s a high cost item. Once we have received your item you will also get a full online refund. The process begins as soon as we receive your items and ends once we’ve fully processed everything and given you a final sum on receipt of all your packed up goods.

Final Thoughts 

Exceptions to the Bed, Bath, and Beyond return policy vary depending on whether you’re a member or not. Some items such as DVDs, CDs, video games, toys, software, and special order merchandise may have different policies that accompany them than those of the company’s standard 90-day return policy. If you’re unsure about an item’s return policy before buying it, we recommend calling one of these numbers: 1-877-294-6637 (for members) or 1-888-222-6097 (for non-members) to ask a representative before purchasing either online or at your local BB&B store.



Last Updated on November 13, 2022 by Magalie D.

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