A call tag is a type of return label that the original shipper uses to retrieve the package from the customer. UPS has three types of call tags and UPS distributes these call tags to the required delivery routes each morning when the UPS Package Car leaves the UPS Center. There are three types of UPS call tags available. They are RS3, R1, and DAMAGE call tags.
- You will need a UPS call tag if you want to return a purchased product to UPS
- UPS call tag is a value-added service, therefore customers might have to pay additional fees to use the tags
- RS3 is the most common type of UPS call tag and if you use this call tag then UPS will attempt to pick up the package at least three times
- R1 is the premium type of UPS call tag where UPS will try to collect the package for once
- A DAMAGE call tag is used by UPS for damaged products or parcels
What are UPS Call Tags?
When a customer wants to return a parcel, UPS uses a type of return label and it is known as UPS call tags. So, a UPS call tag is attached to an item for return. These types of return tags are usually given by the company that has sent the product or handling the delivery process. Using the UPS call tags, customers can easily return their packages via mail without the need to purchase another label. This type of return tag is considered a value-added service, therefore customers might have to pay additional fees to use the tags.
Types of UPS Call Tags
|This is the most common type of call tag from UPS. According to this call tag, UPS will attempt to pick up the package for at least three times. The UPS delivery driver will have the call tag and once the driver receives the package, he will use the tag. If the driver fails to pick up the package after three attempts then the tag will be canceled. In this type of situation, the customer again has to buy a new tag.
|This is a premium type of UPS call tag where UPS will try to collect the package for once and if the attempt is failed then UPS will be left the tag to stop. So, the customer can affix the tag to the package by himself and then call UPS for another pickup arrangement. Or, the customer can drop off the package at the nearest UPS Store or any other UPS drop-off location by himself.
|This type of call tag is used for damaged products or parcels. If UPS receives any complaints about damage to the product from the customer then UPS issues this type of return label. Using this type of tag, UPS collects the package and assesses the damage at a UPS facility. If the product damage is extensive then UPS will dispose of the product. If the product is usable, then UPS will forward the damaged product back to the shipper. If UPS misses three consecutive pickup attempts then this tag will be canceled.
How does UPS Call Tag Work?
The working procedure of a UPS call tag is very simple. If you need to return a package that you have received via UPS then you have to call the UPS customer care service number at 1-800-742-5877 and request a return. You have to provide your tracing ID to initiate the return process. Then UPS will print the call tag and the delivery driver will bring the call tag to the pickup location and picks up the package. Depending on the call tag, the driver can try 1 to 3 times to pick up the package. If the driver can’t pick up the package on the first attempt then he will try again on each of the next two business days.
FAQs about What is UPS Call Tags? How UPS Call Tags Work
How do you get a call tag from UPS?
In order to get a call tag, you have to call UPS at 1-800-PICK-UPS and schedule a pickup. The UPS delivery driver will bring the call tag to your location.
Can UPS print my label for me?
Yes, UPS will print the label for you. All the UPS centers have printers so, you can easily print your label from any UPS center.
Can I print UPS call tags at home?
No, you can’t print UPS call tags at home. When you make a return request, the UPS driver will bring the call tag. Like the return labels UPS doesn’t send the call tags to the customer’s email. Therefore, you won’t be able to print the UPS call tags at home.
How much is a UPS call tag?
The UPS call tag will cost you $2 for each package. It means if you want to return 10 packages then it will cost you a total of $20.
How do I track a UPS call tag?
There are two ways you can track a UPS call tag. You can track the UPS call tag by calling the customer service number of UPS. You have to provide the Pickup Request Number to track the call tag. You will find the Pickup Request Number printed on your receipt. Or, you can log in to your UPS account and check the current status of your return package.
Last Updated on November 7, 2022 by Magalie D.