The number of PC gamers and the popularity of PC games has no competition. According to “PlayToday”, the estimated number of PC gamers worldwide is 1.77 billion! For most PC gamers, Steam is the go-to marketplace for buying PC video games. If you are a PC gamer then you should have heard about Steam and might have purchased one or two games from the store. However, before buying anything online it is very important to verify the store and find out its legitimacy of the store. Today I will review Steam and help you find out whether it’s safe to buy games from Steam.
What Is Store.Steampowered.Com?
Store.Steampowered.Com is the official website of Steam. Steam is a popular video game digital distribution service by Valve. This platform was launched in September 2003 as a way for Valve to provide automatic updates for their games. Later this platform has expanded to include games from third-party publishers. This platform supports Windows; macOS; Linux; iOS; Android and is available in 28 languages! Steam offers a freely available application programming interface (API) called Steamworks that developers can use to integrate many of Steam’s functions into their products, including in-game achievements, microtransactions, and support for user-created content through Steam Workshop. Steam is the largest digital distribution platform for PC gaming and it shares more than 75% of market shares.
Is Steam A Legit And Safe Platform To Buy PC Games?
Steam is without any doubt a safe and legit platform to buy video games for PC. Steam has more than 98 million monthly active users. According to Alexa, Steam is the 398th popular website in the world. This website was established in 2003 and since its establishment, it has been using industry-standard security measures to protect the information of the users. So, using Steam is as safe as using online shopping platforms like Amazon and eBay. So, there is nothing to worry about buying games from Store.Steampowered.Com.
Reasons Why Steam Is Secure
Below are the reasons why you should not worry about the security of this platform. Let’s check them out!
1. Steam Uses HTTPS
Steam uses HTTPS so it means buying a game on Steam through your browser is as secure as any other website that uses modern HTTPS encryption. The information you provide during the purchase remains encrypted including the credit card number. So, the information you sent to Steam’s servers is unreadable to anyone who might intercept it. Only you and Steam can see the data.
2. Steam Supports PayPal Or Gift Cards
Steam supports PayPal and Gift Cards as the payment method so it means you can purchase games from Steam without using your credit card. So, if you are not comfortable with providing your credit card numbers on online portals then Steam has the right solution for you which is very convenient. You can buy games with PayPal without ever providing your details to Steam. If you don’t have a PayPal account then you can also purchase the games using Steam gift cards. You can find Steam gift cards at stores like GameStop, Walmart, or drugstores. This way you can pay cash in a store and then redeem the gift card on Steam to buy the games.
3. Steam has Solid Security Tools
Another great aspect of Steam is, it provides Steam Guard, a security feature to keep the account information safe as well as keep your account for your use only. Steam Guard is a form of two-factor authentication. So, first, you have to enter your username and password. Then you have to enter a code from your email or Steam mobile app to log in. You are allowed to add your mobile phone number on Steam so if anything happens like if you forgot your password or have your account compromised then you can easily get back your account.
4. Generous Refunds Policy
Steam has an excellent refund policy and it also reflects the legitimacy of this platform. Steam has your back if anything happens with the purchased game. For example, if your PC can’t run the game or you just decide you don’t like the game then you can get a refund from Steam. You just have to contact Steam customer service. However, there are some conditions for the refund. You have to claim the refund within two weeks of the purchase and the game is played for less than two hours.
Customer Reviews Of Steam
Below is some customer feedback about Steam to help you find out what other users have to say about this platform.
Positive Reviews of Steam
Mike Coleman jr said –
“This app is the best app I have ever used you can play a lot of games and on some days, there are sales and some games are moddable and you can use the internet and curse forge. I recommend using curse forge and you can download games; there are over 1000 games to play. Well, the thing I don’t like is the app doesn’t open sometimes and you have to restart your computer”
Anon said –
“If there’s any company, I’d trust purely based on their track record of doing the right thing, it’s this one. On top of that, the quality of their products is phenomenal.”
Nebula said –
“Customer support was quick to get back to me, refunded two games that I bought simply because I asked for a refund saying that I wasn’t enjoying the game, allowing me to buy another with the money. I have had no performance issues, and am very satisfied.”
Lucky said –
“Steam support is amazing, they helped me recover the old steam account that I thought was lost for good after supplying a bit of information only I would know (basic card info/billing address and games purchased also phone numbers that may have been used). I was able to regain access to the account I had thought was a goner (didn’t know account name email or password) thank you steam support. You really made my day!”
Maryx said –
“Best platform for games. Great support. Easy to connect with others. Many options for customizing the profile. Big sales and events. Everything that I value is in one place. Could never do without it.”
Turkeylegs said –
“They responded in about an hour. I didn’t have to wait till the next day to use my card, instead, I could use it now. To put a cherry on top of this site they have pretty much every game out there and have incredible 50-90% off deals”
Negative Reviews of Steam
Shane Hall said –
“Never buy from them. If you can’t access your login details and the system then doesn’t recognize them, I’d dare anyone that has 300 years to kill to try and either reset said details or find their customer service. You’ll not do it in one lifetime. Joke of a company”
Jamie Richings said –
“If I could give it fewer stars I would. Disgraceful and abysmal service. In fact, no service at all. Refusing to refund despite my never actually playing City Skylines, 4 hours wasted trying to open the game which never even managed! Even bought a new gaming laptop. Steer well clear…. And don’t expect service of any description. They need fully investigate scam behavior. My children cannot play this and I am fuming.”
Northern Monkey said –
“Absolutely disgusting, no emails for verification of the account, so cannot access, all my games lost, cannot play”
Somalian Teafactory said –
“Bought a game that said it had controller support, tried to get the controller working for 20mins then uninstalled the game. Asked for a refund and steam said they can’t refund me as my purchase was just over two weeks DESPITE the fact it was falsely advertised, couldn’t even play the game itself! What a joke.”
CMW said –
“Unable to purchase two games after they sent me an invitation to do so! Attempting to purchase comes up with “Working” and then the process just dies. Support shows no genuine interest in resolving the problem and tries to tell me it is by bank’s fault. They are incompetent. Games designers need to take their business elsewhere, or they are just throwing away sales.”
Innes said –
“Purchased Morrowind a while back, it would not launch and still doesn’t. However, it didn’t stop the game from bugging out in my library by saying it was running. I spent hours of my time trying to get the game to launch. Now I can’t get a refund because it says I have played 5 hours and in reality, I haven’t played a single second.”
RavenPapa said –
“This platform has lost its way. Their mistakes are your loss. A money pit you will lose at. Played on this platform for 6 years, spent a lot of money, and have left in disgust. Stay away from here. There are much better options out there and anyone else is better at treating and retaining their customers.”
Finally, Store.Steampowered.Com/Steam is a valid platform and a secure place to buy your PC games. However, there are some negative reviews about the customer service and some users complained about the refund policy. Apart from that, there is nothing to worry about while purchasing PC games from Steam.
Last Updated on August 5, 2022 by Ana S. Sutterfield
Magalie D. is a Diploma holder in Public Administration & Management from McGill University of Canada. She shares management tips here in MGTBlog when she has nothing to do and gets some free time after working in a multinational company at Toronto.