Is TCGPlayer A Legit Online Store? TCGPlayer.Com Reviews

TCGPlayer is a 100% legit online store with excellent customer reviews. TCGplayer was founded in 1998 and since then it is doing business with a reputation.

Key Takeaways

• From TCGPlayer, you can shop through physical stores, websites, mobile apps, and the TCGPlayer Marketplace
• TCGPlayer has an excellent buyer safeguards policy and according to this policy you will get a 100% refund if you receive a product that doesn’t match the description
• The fraud protection policy of TCGPlayer protects Buyers and Sellers from fraudulent activities which are very convenient
• If there is any problem with the product then you have 48 hours from the receiving date to return the product

What Is TCGPlayer.Com?

TCGPlayer.Com is an online store where you will find various collectibles game cards. It is a very renowned online platform in the collectibles industry and its main aim is to connect the buyers and sellers from around the world. TCGPlayer was established in 1998 and you can shop through physical stores, websites, mobile apps, and the TCGPlayer Marketplace.

List Of Collectibles Available At TCGPlayer

Magic: The Gathering Latest Sets

1. Commander: Streets of New Capenna

2. Streets of New Capenna

3. Promo Pack: Kamigawa: Neon Dynasty

4. Art Series: Kamigawa: Neon Dynasty

5. Commander: Kamigawa: Neon Dynasty

6. Kamigawa: Neon Dynasty

7. Innistrad: Double Feature

Yu-Gi-Oh! Latest Sets

1. Hidden Arsenal: Chapter 1

2. Battle of Chaos

3. The Grand Creators

4. Brothers of Legend

5. Maximum Gold: El Dorado

6. Burst of Destiny

7. Legendary Duelists: Synchro Storm

8. Structure Deck: Cyber Strike

9. 2021 Tin of Ancient Battles

Pokémon Latest Sets

1. Astral Radiance

2. Brilliant Stars Trainer Gallery

3. Brilliant Stars

4. Fusion Strike

5. Celebrations: Classic Collection

6. Celebrations

7. Evolving Skies

8. Chilling Reign

9. McDonald’s 25th Anniversary Promos

10. First Partner Pack

Cardfight!! Vanguard Latest Sets

1. D-VS04: V Clan Collection Vol.4

2. D-VS03: V Clan Collection Vol.3

3. Awakening of Chakrabarthi

4. Touken Ranbu -ONLINE- 2021

5. D-TTD01: Touken Ranbu -ONLINE- 2021

6. Advance of Intertwined Stars

7. D-SD06: Mirei Minae -Sealed Blaze Maiden-

8. D-VS02: V Clan Collection Vol.2

Dragon Ball Super Card Game Latest Sets

1. Realm of the Gods

2. Mythic Booster

3. Saiyan Showdown

4. Rise of the Unison Warrior (2nd Edition)

5. Vermilion Bloodline (2nd Edition)

6. Special Anniversary Set 2021

7. Cross Spirits

Flesh And Blood Latest Sets

1. Everfest

2. Tales of Aria

3. Monarch

4. Crucible of War

5. Arcane Rising

6. Welcome to Rathe

7. Hero Deck: Rhinar

8. Hero Deck: Katsu

9. Hero Deck: Dorinthea

10. Hero Deck: Bravo

11. Welcome Deck: Ira

Other Products

1. Card Sleeves 2. Card Storage Tins 3. Collectible Storage 4. Deck Boxes 5. Playmats 6. Life Counters 7. Protective Pages 8. Storage Albums 9. Supply Bundles Argent Saga TCG 10. BAKUGAN TCG 11. Bulk Lots 12. Chrono Clash System 13. D & D Miniatures 14. Dice Masters 15. Digimon Card Game 16. Dragoborne 17. Dragon Ball Z TCG 18. Exodus TCG 19. Final Fantasy 20. Flesh and Blood TCG 21. Force of Will

22. Gate Ruler 23. HeroClix 24. Keyforge 25. Lightseekers TCG 26. MetaX TCG 27. MetaZoo 28. Munchkin CCG 29. My Little Pony CCG 30. Osprey Books 31. Star Wars: Destiny 32. The Caster Chronicles 33. Transformers TCG 34. UniVersus 35. Warhammer Age of Sigmar Champions 36. Weiss Schwarz 37. WIXOSS 38. World of Warcraft TCG 39. Zombie World Order TCG 40. Funko Pop! Vinyl 41. Future Card Buddy Fight

TCGPlayer Buyer Safeguard Policy

TCGPlayer has excellent buyer safeguards so you will be protected from any issues regarding your order. If you place an order on TCGPlayer and if the order is not delivered in time or is not exactly as described then you will get a 100% refund. In this type of problem, you should contact the seller first and see if the seller can resolve the problem. If the seller doesn’t respond the TCGPlayer will be directly involved and monitors the message to make sure you receive a response. If the seller doesn’t respond, then after 72 hours TCGPlayer will issue full or partial refunds.

TCGPlayer Fraud Protection Policy

The fraud protection policy of TCGPlayer protects Buyers and Sellers from fraudulent activities. TCGPlayer uses state-of-the-art fraud detection processes to identify scammers. They also have a Loss Prevention Team to help stop fraudulent orders from occurring. TCGPlayer controls all the payments and your information is not shared with the sellers. So, you can shop risk-free from TCGPlayer. On the other hand, if you are a seller then you can also process orders for shipment without any tension because TCGPlayer won’t ask you to refund an order due to fraud. The buyer safeguard policy of TCGPlayer will protect both the buyers and sellers from lost packages incidents.

Return And Refund Policy Of TCGPlayer

If there is any problem with your product or if the product is damaged then you have 48 hours from the receiving date to return the product. The product must be factory-sealed to qualify for a return. If the product is damaged then the seller will issue you a partial refund or ask that you return the item for a replacement or full refund. Once the seller receives the product, they will provide a full refund depending on your preference.

Is TCGPlayer Legit Or A Scam?

TCGPlayer is a legit platform and it has been doing business for more than 23 years. If it was a scam then it won’t continue for that long. Moreover, it has an excellent return and refund policy so you can shop tension free. Besides, the Buyer Safeguard and TCGPlayer Fraud Protection policy will protect the buyers and sellers from scammers and fraudulent activities. So, all these indicate the legitimacy of TCGPlayer.           

Customer Reviews Of TCGPlayer

Positive Reviews Of TCGPlayer

Max S. said – 

“I’ve used this site many times and the large majority of my times using them have been positive. The two negative experiences I’ve had with TCGPlayer have been as a result of USPS’s poor handling of my orders, so it wasn’t the site’s fault. I’ve actually found them to be as reliable if not more so than eBay, but this also depends on which seller you choose to buy from. I try to pick verified buyers or those with 100% positive feedback. I definitely recommend them if you’re looking for collectibles, especially trading cards.”

Jaydon P. said – 

“I’ve ordered from TCGPlayer for basically every card I’ve ordered online. Normally every order will come in a few packages but you can optimize and make sure it’s from sellers with good reviews, all of my orders have come on time or earlier than it says except for a card or two 100% recommend”

Adam said – 

“I’ve been using TCG player direct. Foils and cards are always NM when you order NM. Customer service is excellent. They forgot to include a 0.08c card. What did they do to fix it? Give me $6.07 credit so I could purchase it elsewhere (+shipping). I’ve only spent a fraction with TCG players as I have with other TCG sites and they already value my business enough to do the above. Recommended. We’ll be shopping here a lot more in the future for MTG cards.” 

Carter Mckeown said – 

“I had an order from the USA to the UK and every card apart from one came I emailed them and within 2 days I had a reply saying they were sending the missing card out which I didn’t expect but I Much appreciated excellent customer services and everyone can make mistakes so I understood, I’ve also had a big order of these before and they didn’t mess up then so must be a one-time thing.”

William Wallace said – 

“Was apprehensive about trying them out but ordered 30 worth of my favorite Pokémon and Yu-Gi-Oh singles they shipped fast and packaged my items very well. Definitely will be back again. Thanks!”

Negative Reviews Of TCGPlayer

Weston J. said – 

“Bad habit of hiding negative seller feedback so you can’t ever be sure. Even with the sellers with 50k+ trades just ship with the lowest protection possible which ends up with tons of damaged cards that TCGPlayer then hides the reviews of and defends despite it happening over and over with the same seller according to those who have been burned and went out of their way to find the sellers business and leave a google review.”

Chad K. said – 

“I ordered a 150+$ list of cards and they somehow lost 26$ of it. I went through various emails, back and forth, even showing proof of the charge that was made for said cards. They tell me that it was from previous cards from that list, which is total BS because I meticulously checked off every card after a successful purchase. They are not to be trusted. They will scam you with your money. I will be taking my business elsewhere.” 

Scott M. said – 

“Literally useless customer support, Same fees as eBay, no good way to message sellers, no seller protection against harassing buyers, no seller protection, braindead and slow customer service (don’t think they even should be called customer service reps, because they don’t even know what that means), and an overall terrible platform.”

Tara Pickner said – 

“I sent in 20 low to mid-value cards as a test and I’m so glad I didn’t send anything valuable. They claimed that half of the cards were missing (they weren’t) and half of the ones they admitted to receiving they said were damaged (they weren’t when I sent them).”

Final Verdict

Finally, TCGPlayer is a legit platform and there is no question about it. However, the customer service of TCGPlayer is not up to the mark. Recently, lots of customers are complaining about the refund process and scammers. Therefore, you should be extra cautious while shopping for gaming cards or other products from TCGPlayer.

References:

https://www.bbb.org/us/ny/syracuse/profile/games/tcgplayer-0041-235983801/complaints
https://www.trustpilot.com/review/tcgcollecting.tcgplayerpro.com

Last Updated on November 14, 2022 by Magalie D.