When you visit a Walmart store or make a purchase on walmart.com, you can return items without a receipt within the first 90 days of the purchase date. Furthermore, you can also exchange items with or without a receipt within the time period described above.
A lot of products are easily accessible at Walmart. The shop sells a wide variety of items and even some jewelry on the website. Sometimes we make impulsive purchases that we later regret, as you’re going down the different aisles looking to buy everything you might think you need. When an item doesn’t suit your needs, then you may want to return it instead of keeping it for months or even years. You can always return most things within 90 days for a full refund provided that it has been used or damaged due to human error and is not something that has been worn and washed several times already by mistake.
However, sometimes, we lose track of our receipts after making purchases and sometimes we might not even remember what we had purchased at all. It can be a little overwhelming and daunting, as you are starting to imagine how will you get your money back or even find out what “those things” that you bought were. We’ve compiled some useful information on whether it’s possible to get money back without having the receipt of your purchase.
Walmart Return Policy Without Receipt In 2022
Most of the products sold at Wal-Mart can be returned even if you don’t have a receipt as long they are within 3 months old in some cases. In this case, customers must provide a valid ID to get their refund because most stores verify that no returns have been made with said ID. If the product return is valued over $70, the customer can get store credit instead of a cash refund given that it’s still within the allotted time frame listed above.
Let’s go over some of the basics first. It’s important to remember that there is a store policy regarding invalidated returns, and like with many policies, the amount a customer can receive in return may vary depending on the item being returned. In this section you’ll find out what stores will and won’t take during an invalidated return. Ultimately, as with many things if there are any questions you have it would be worth getting in touch with a manager so they can give you an official answer straight from corporate.
How Do I Return An Item Without a Receipt At Walmart?
When you return an item without a receipt, Walmart employees will check the original packaging to verify that the item hasn’t been used. The easiest way to get your refund is by keeping the original packaging. Employees will also scan barcodes on items in order to find what they’re looking for as part of the verification process. If someone has returned an item with all of its paperwork intact and it’s not traceable, then it’s up to management whether or not the merchandise will be able to be returned or exchanged under these circumstances.
The return verification process determines if the item is eligible for a refund (using the barcode) and whether or not your purchase can be refunded (using your identity). Your purchase may be denied if you appear in their database as someone who frequently returns items without receipts. It may also be rejected based on the item itself or the time since you purchased it. If you don’t have the original packaging, it’s sometimes possible for Walmart to look up your purchase using the debit card number or credit card number on which it was made.
What Type of Refund Do I Get for an Item without a Receipt at Walmart?
In spite of the general acceptance of returns on items purchased at Walmart without a receipt, there are measures to discourage customers from returning their purchases. For all returns on items purchased at Walmart, it’s much easier and more convenient for everyone involved if you have your original receipt. In the case that a customer doesn’t have their original receipt, not only will you need to approach the Manager directly and obtain “Authorization Only” , but you may also be limited to receiving cash only refunds for your return if the item is valued at under $10 (NOTE: Depending upon store policy).
When you return an item without a receipt at Walmart, they don’t always issue payment in the form of cash. For returns without receipts, Walmart only issues gifts cards for items under $10. For anything over $10, you will have to accept store credit as an alternative and can also choose to exchange your goods/items instead of getting a refund.
Can I Always Return an Item without a Receipt at Walmart?
As a large and well-known chain of stores, Walmart has to maintain a number of policies and systems to keep things organized. While one such policy can be found in their return policy, you’ll see that it does have some exceptions. For example: although Walmart does accept returns without a receipt for most items (90 days are granted for almost all items), your return period is still limited. If you are returning any products after the permitted period, they will not accept them, regardless of whether or not you have the receipt! Note that not all items can be returned to Walmart without its original receipt – the store has placed restrictions on certain types of goods. Unfortunately, these must be returned just like if they still had their original packaging. These items have a shorter return period than the Walmart standard ninety days and include things such as;
- Electronics (computers, cameras, tablets, televisions, etc.)
- Prescription Glasses/Contacts
- Cellphones (prepaid and postpaid)
Products With Return Policy Exceptions
Certain Walmart items fall under special rules that are different than the standard 90-day return policy for non-specialty items and require a tighter return policy. Check out this list of exceptions to the return policy.
1. Items That Must Have A Receipt
The following items absolutely must have a receipt for Walmart to accept the return:
- Frozen items
- Car batteries
- Home and garden equipment
2. 60 Days
If you live with a medical disability that requires prescription glasses, contact lenses or hearing aids, you understand there are certain inconveniences that come along with relying on these tools for everyday life. Not only must you change your contacts every day and take the time to clean & store your eyeglasses, but even if your prescription hasn’t changed, you might have difficulty purchasing new ones from some retailers since many companies don’t carry the products in stock. Of course it isn’t fun being stuck using substandard tools either; it’s hard to find comfort when wearing poorly fitted hearing aids, goggles or reading glasses – especially during times of high stress. This is why we’d like to remind you that as deserving recipients of VA medical benefits , all members of our community are entitled to updated services at no additional charge!
3. 30 Days
Most electronics must be returned within 30 days, including laptops from brands such as Panasonic and Firefine. Walmart will take back returns on electronics for most circumstances, such as an item has a damaged screen or is missing pieces. However, there are circumstances in which you cannot return items that broke due to something you did. For example, if you download a virus on your new laptop and it breaks down then we won’t take it back under any circumstance because it’s not the store’s fault and we can’t just go ahead and educate every customer that comes in before they even enter the premises! You must have all the parts included with the item (including chargers, memory cards etc) and when returning a computer you will need to make sure that all of your data is backed up appropriately so that we can quickly restore things for you again at our end once next steps are taken!
4. 14 Days
Devices, like both prepay and contract cellphones, can be returned only to the original store they were purchased from within 14 days. Cellphones must be returned as quickly as possible because of policies established by the wireless companies themselves, who need to recycle devices in order to keep up with the rapid speed of technology. Devices that have been returned from customers can be refurbished and resold.
5. Final Sale Items
Walmart will not accept returns on the following items under any circumstances:
- Dirt bikes
- Prescription medication
- Trading cards
- Firearms and ammunition
- Adult toys
- RV sewer lines
All of these items have clear labeling on them to show that they have been used. If you happen to purchase one of these and then do not need it any longer, there are other ways to resell them because technology is everywhere no matter what type of name brand you’re looking for.
When returning an item to Walmart, it is best to have the receipt on hand. Not only will this make the process smoother but it also ensures that you’ll get a direct cash refund rather than paying store credit. Furthermore, if you often return items without producing a receipt, Walmart might choose to disallow returns altogether.
Last Updated on August 6, 2022 by Ana S. Sutterfield
Magalie D. is a Diploma holder in Public Administration & Management from McGill University of Canada. She shares management tips here in MGTBlog when she has nothing to do and gets some free time after working in a multinational company at Toronto.